Doctor Online Consultation
Consultation Fee: 599 PKR
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For Pakistani Patients (599 PKR)

JazzCash

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EasyPaisa

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Frequently Asked Questions

Docto Pakistan Limted

Docto brings Healthcare Services at your Home, From diagnosis to consulting to doctor or from doctor's prescription to take medicines , you don’t need to visit hospitals anymore, Stay contacted with Docto 24/7 | Docto wants to make quality healthcare affordable and accessible for over 224M+ Pakistanis. We believe in empowering you with the most accurate, comprehensive, and curated information and care, enabling you to make better healthcare decisions.

Docto Pakistan Limited (“us”, “we”, or “Docto”, which also includes its affiliates) is the author and publisher of the internet resource of -- www.docto.pk --- www.docto.com.pk --- www.doctopk.com --(“Website”) on the world wide web as well as the WebApp software and applications provided by Docto, including but not limited to the mobile application ‘Docto’, and the software and applications of the brand names ‘Docto Doctor Online’, ‘Docto Doctors Home Visits’, ‘Docto Health Plus’, ‘Docto Diet Plans’, and ‘Docto Ask To Doctor’ (together with the Website, referred to as the “Services”).

How secure is my personal information?

Complety Secured ! We Save our users most of date offline after several Days , As well Docto is secured By GoGetSSL ,Docto is scanned regularly for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. Also, all sensitive/credit information you supply may be encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Docto Always make Sure to Provide a Secure Environment


What Kind of Personal Information Docto Collect?

We Collect the Personal Information for Medical History Taking like
Persoan Name
Age / Date of Birth
Proffesion
and about The Medical Symptoms
We also Collect persons Contact Details
Phone Number
Email Address
House Address
City /Postal Code

Did Docto Collect Users Payment Details?

Docto Didn't collect Directly any kind of payment details froms users , We use 3rd Party Payment gateways like JazzCash , EaisyPaisa etc , In these methods you need to pay by to docto Through these methods and only submit your transation recipt to us , Docto is not Risponsible of any kind of Issues related to payment gatewats , We are useing most trusted payment gateways of Pakistan , Complete risponsiblity of Payment transfer are on Payment Gateways not on Docto Pakistan Ltd.

When do we collect information?

We collect the said information when you register on our site through the website or webapps

What type of account can I use to pay online?

You can use JazzCash, EasyPaisa , PayPal , WesternUnion , Bank Transfer , checking, debit or credit cards and other digital payment methods to pay for your appointments. for more details please visit :- Docto Payment Methods


Is there any service fee that applies to online payments?

There are no additional service charges for making an online payment for appointments.

Do I get a refund in case of cancellation?

Please Visit our Refund and Cancellations Policy :- Docto Refund Policy Docto Cancellations Policy



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