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Cancellation Policy

Docto Pakistan Limted

Docto brings Healthcare Services at your Home, From diagnosis to consulting to doctor or from doctor's prescription to take medicines , you don’t need to visit hospitals anymore, Stay contacted with Docto 24/7 | Docto wants to make quality healthcare affordable and accessible for over 224M+ Pakistanis. We believe in empowering you with the most accurate, comprehensive, and curated information and care, enabling you to make better healthcare decisions.

Docto Pakistan Limited (“us”, “we”, or “Docto”, which also includes its affiliates) is the author and publisher of the internet resource of -- www.docto.pk --- www.docto.com.pk --- www.doctopk.com --(“Website”) on the world wide web as well as the WebApp software and applications provided by Docto, including but not limited to the mobile application ‘Docto’, and the software and applications of the brand names ‘Docto Doctor Online’, ‘Docto Doctors Home Visits’, ‘Docto Health Plus’, ‘Docto Diet Plans’, and ‘Docto Ask To Doctor’ (together with the Website, referred to as the “Services”). .

Cancellation Policy:

For any online prepaid appointment, the customer can cancel his/her scheduled appointment without any charges. In such cases, we will refund the amount paid for the appointment subject to bank charges and other deductions by third parties.

Appointment cancellation has to be carried out Only by the customer. We do not entertain cancelation requests from in-direct customer referance.

Occasionally, appointments may be canceled or postponed by the Third Party Service Provider (Doctor, HealthWorker, Nutritionists, etc.). Should this occur, we will attempt to contact and inform the customer and he/she may reschedule the appointment as per their convenience or visit Docto Pakistan for re-booking.

All Terms ＆ Condictions Must Be Applied!


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